Privacy Policy

We take our customers privacy seriously and take the following actions to protect it:

  • Information you supply to us when placing an order or making an enquiry is only used to answer your query or fulfil an order.
  • Herts Alpacas will not share information with any third parties other than our Payment Service Providers in order to process payments and refunds.
  • All data is processed in accordance with local law & would only be disclosed to a third party, other than our Payment Service Providers, if legally obliged to do so.
  • Our website uses Cookies (small text files). – View our Cookie Policy Here

By using our website you consent to the above conditions.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile.

All users can see, edit, or delete their personal information at any time (except they cannot change their username).

Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.